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Feature request, make a B800fs plex app

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I know it's available for the Drobo 5N but since the Plex team is on a expansion spree.. having plex play or run on as many devices/systems it can, than please add my request for it to run on the B800fs.

 

Sorry if I placed this in the wrong forum. I know its very limited on what it can transcode (audio) but thats not what interests me and I'm betting other folks encode their media as I do, so transcoding isn't a necessity.


Cant update version 0.9.11.4 to latest

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On my drobo 5N Iatest version of Plex what I have is 0.9.11.4 but in web media server section shows that is available 0.9.11.13 version. Why Drobo Dashboard don't show available update? I restart Drobo but updte don't shows!

 

Drobo 5n slow with metadata

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I have a 1.5k plus movie collection running on a Drobo5n with mSATA to speed it up.

When using web browser ....:32400/web I get to see the thumbnails of the movie fine, but then getting the metadata (like diector, actors etc) it can take over a minute to retirieve.

The PC and the Drobo (running plex) are on the same giga network, so don't think network is the problem.  I suspect it is the size of the movie library.

 

Also then if I try the same thing running plex on my Samsung TV it also can take a minute to get to the screen where you choose play from start etc.

 

Does anyone know how I can fix this long delay?

Thanks in Advance

Media Server Problems!

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Hi

I am new to Plex.I want to stream my media from my PC to my Samsung Smart TV,but I am experiencing problems setting up the Media Server.I installed it and clicked Launch but nothing happened.I went to the system tray icon and clicked Media Manager but again nothing happened.I uninstalled and installed several times and again same thing! Its really frustrating!

Add new Music CD's straight to Plex Media Server

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I have a Drobo 5N and have the Plex Media server installed and copied a lot of my music straight from ITunes, but how can I import all my new Music without going through ITunes, I would like to get rid of ITunes and just use Plex.

 

Any Ideas?

 

Thanks Jim

Best format for video streamed / synced from Drobo 5N

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Buying a Drobo is possibly the dumbest thing I've done in recent memory. But I have the stupid thing now and have spent time hacking it to work more or less the way I want it to (the whole concept of Drobo 'Apps' as marketed on their website is a complete lie. Nothing works out of the box).

 

Anyway, ranting aside, the other problem I have with the Drobo is bad performance when streaming on my network due to slow conversion on the Drobo. 

 

My question (and apologies if this has been posted before, my searches revealed nothing) is: what is considered a native format that wouldn't require conversion? x264 or something else? And which container would be best for a smooth experience?

 

I've found that large (1080p) MP4 files with x264 encoding seem to stream just fine, while even tiny files using other codecs are slow and buffer. Is there something better?

 

The network itself isn't an issue. High-speed, wired connections, etc.

 

What should I convert my collection to?

 

The other option is for me to go back to running the server on my Mac Mini and just accessing the Drobo on the network for storage. Might be a simpler or more desirable option? Just not sure how network storage access affects performance on the Mac server.

Plex cannot handle couple of albums - corrupted database?

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After editing release date for a couple of albums, Plex cannot really access them.

 

They still appear under the artists but any attempt to access them end with error like "Media not found. The media you're trying to access doesn't seem to exist."

 

Looking at the media server log all I found was "ERROR - Soci Exception handled: Cannot convert data to std::tm.",

 

I tired to rescan the library, even after deleting the albums from disk, but it doesn't help. The media server doesn't identify that the albums was deleted so I cannot "empty trash" to reset the entries.

 

My guess is that it some how wrote corrupted data in the entries and when ever it try to read it, it get that exception.

 

Is there anyway to clean the entries short of removing the whole library?

 

 

Debugging Cloud Sync on DROBO

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Hi

 

After several updates, currently running PMS version 0.9.9.10 I can't seem to get Plex to upload anything to dropbox.

It always stays on uploading to the cloud for ever.

In the logs I see things like:

 

Apr 21, 2014 13:39:30 [0x3000d460] WARN - CloudSync: Unable to determine size of local file at /mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Cache/Transcode/Sync/811947/855081/e8b15286b7927732b623.mp4

Apr 21, 2014 13:39:30 [0x3000d460] ERROR - CloudSync: Couldn't determine content-length for http://127.0.0.1:32400/sync/f322c519-7b75-4b43-8f0c-9a7545a1c814/36bbdf8d89d3a77073dc5d931ecd2be7dbb1b182/library/parts/2/642/file.mp4

 

So I guess that's the problem, is there any way or workaround to get Cloud Sync working on a DROBO 5N?

 

I've installed the Mac version and the same archive is uploading with no problems...

 

Regards

Vlax

 

 


Updating Server but not Really

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My server says an update is available.
I open another browser window and navigate to plex.tv/downloads and pick the version for my Drobo 5N
I downloaded the update for Drobo 5N version 0.9.12.4.1192-9a47d21
I stopped the app from running on the Drobo.
I am on Mac, and it changes the filename to .tar when I download it, so I renamed it back to plex.tgz
I copied the file to the DroboApps directory, rebooted the drobo, and started the App again.
When I go to the server app, it still says I am on the 0.9.11.16 version, and that an "update is available." I checked the DroboApps directory, and the file I copied there is gone, so it did something.
Also, if I go back to Drobo Dashboard and look at Drobo Apps, it never gives an option to update the software (which I know I am not supposed to do because it would roll me back.)
Any ideas what is going on? It seems like it isn't updating correctly.

This server is not powerful enough to convert video

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I just started getting this error when trying to stream through the web. It seems mainly isolated to .avi files from what I can see. This wasn't happening before. I can't seem to find anything on the web regarding this issue either. I've tried in all the popular browsers with no luck. 

 

I read a post regarding .avi issues and the folder for transcoding. I tried that too with  no luck. The default was blank. Does anyone have any ideas as this is quite annoying to now be limited to what I can or can't watch in my own library.

 

Thanks in advance!

 

Al

Upgraded to 0.9.12.5.1343 on Drobo, but now Server Settings are unavailable

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Hello,

I just upgraded my Drobo 5N with the newest Plex package for Plex Pass users, 0.9.12.5.1343 and now when I go to the server settings in Plex the loading circle spins for a minute and then states "Server Settings are unavailable." I have restarted my Drobo 5N twice, downloaded the Plex package again and installed it again, but same thing. I'll wait to see if others experience the same thing before installing a previous package that was working.

Thank you,
Teeku

Drive spin down

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As of update 0.9.9.7 the drive spin down no longer works. It had been working perfect before the update.

Plex would not re install on my drobo 5n

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Hello,

I am using a plex media server on my drobo 5n. I recently recieved an option to update the media server on my drobo dashboard. Once I clicked it, it did not update. After repeated trials, it did not update. Also, it would not start as well. I thought maybe i need to uninstall and re install it. So, I uninstalled plex from the drobo dashboard. Now when i try to re install it, it does not start the installation. What could be the problem? and how can I fix it, Please Help.

PMS crashing randomly

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Hi since a couple of days my PMS installed in a D5N now updated to the latest release for Plex Pass users (0.9.12.4.1192-9a47d21) is crashing randomly the last line I see in the "Plex Media Server.log" is:

Jul 12, 2015 18:21:38 [0x3843e400] ERROR - [Notify] Error while reading inotify fd (4)

I'm attaching the dump and log file any help is very much appreciated.

BR
Vlax

Plex App Stopping

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Hi, I've been using the Plex media server with my Drobo 5N for the best part of a year and it's been pretty bullet proof but the last few weeks it's been useless as a way to access my media as the application keeps stopping with no obvious cause, I can restart the app and it shuts down within a second and other times it stays active and shuts down randomly even a few times while I was refreshing the library. I've updated the Plex app and the Drobo firmware to the latest versions but still not luck, any thoughts anyone?

 


Server updates...

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Is there a way to be notified (aside from using Plex app on PMS computer) about server updates?
I'm trying to figure out a way to get sms or email notifications when there's a new PMS update available.

Thanks in advance!
Shawn

Drobo 5n 9.12.8 update - Drag, drop, reboot will not work.

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After hours of forum hunting & testing, I can't seem to manually update my Drobo 5n from 9.11.16 to 9.12.8 (Which is needed to for the latest iOS update).

I've downloaded the latest NAS update for Drobo (Version 0.9.12.8.1362-4601e39). It downloads as a .tar (not a .tgz as others have described it).

I drag & drop the zipped .tar file into the DroboApps folder & reboot my drobo. It does not automatically update this file. The file is still zipped in my DroboApps folder.

When I go into my Drobo Apps, the only option I have is to install the plex app (Not start, stop or configure). Installing this app through the Drobo dashboard gives me the old 9.11.16 version, not the 9.12.8 version which I have manually dropped into the my DroboApps folder.

Can anyone help me here?

Update software on Drobo NAS

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Hi, usually I get a prompt to update my Plex software running on Drobo NAS but since about 3 months I have not be able to upgrade the Plex software on my Drobo 5N.
Anyone that can please help me to get my Plex updated would be appreciated.
I did actually go through the long process of deleting Plex from my Drobo and reinstalling (thinking it would pick up the new version but nope, it didn't)

Thanks

Plex Server on Drobo not/partially working anymore

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I just joined Plex Pass today, I upgraded my Plex Server on my Drobo 5N to the newest Version and now most of my movies cannot be played anymore.
I get an error "unable to transcode video to a supported format, no server is available for transcoding. I uninstalled, reinstalled the software, I cannot use Windows software, IOS app, browser, inside my network and outside.
Some movies work and others have an issue. I have Fast Five. can't play the movie but can play the trailer. It has been working great till all the apps and server got the upgrades. Not sure if I was too fast with purchasing the Lifetime Plex Pass :-)
Any help is greatly appreciated.

Server Crashing Repeatedly - Down for 2 days

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I upgraded to 0.9.12.1 and now the server crashes -- constantly.  I have tried reverting to previous versions, rebuilding the library from scratch and numerous other wild goose chases, but the problem remains.  If I remove my server from my plex account it stays running and seems to work fine.  When I sign in it will crash; usually immediately, but certainly within an hour or less.  

 

I have attached a couple of zip files that include crashdump and log files.  Please help.

 

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